Privacy Policy

Effective Date: 27/07/25

Natural Healthcare (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and store your information when you visit our website or engage with our services.

1. Who We Are

Natural Healthcare is a holistic health service operated by Marianne, a Registered Nurse offering consultations online, in-clinic (Axminster Health & Wellbeing Centre), and in clients’ homes across Devon, Dorset and Somerset.

2. What Information We Collect

We may collect and process the following personal data:

• Name

• Email address

• Phone number

• Home address (for mobile visits)

• Health-related information you voluntarily share during consultations

• Website usage data (via cookies or analytics tools)

3. How We Use Your Information

We use your personal information to:

• Respond to enquiries and appointment requests

• Deliver health consultations and support services

• Provide updates related to your care or the service

• Improve our website and client experience

• Comply with any legal or regulatory obligations

4. Legal Basis for Processing

We collect and use your personal data under one or more of the following legal bases:

• Consent: You’ve given clear consent to process your data.

• Contract: Processing is necessary for the fulfilment of our services.

• Legal obligation: We are required to retain certain records for legal or regulatory purposes.

5. How We Store Your Information

We store your personal information securely, and take appropriate steps to protect it.
Health records are stored confidentially in accordance with UK healthcare regulations. We do not share your information with third parties without your explicit consent, unless required by law.

6. Your Rights

Under the UK GDPR, you have the right to:

• Access your personal data

• Correct inaccuracies

• Request deletion (where legally appropriate)

• Object to processing or request restriction

• Withdraw consent at any time

To exercise these rights, contact us at info@naturalhealthsw.co.uk.

7. Cookies and Analytics

We may use cookies to understand how visitors use our website. You can disable cookies in your browser settings. We do not use cookies for advertising or tracking purposes.

8. Contact Us

If you have any questions about this policy or how your data is used, please contact:
Marianne
Natural Healthcare
Email: info@naturalhealthsw.co.uk
Website: https://naturalhealthsw.co.uk

9. Updates to This Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page with an updated effective date.